FAQs

My team is small but growing. How can you help us grow bigger, faster?

REZY360 provides services to help small and medium businesses adapt our platform and grow. Our managed services include customer service, booking support, inventory creation, technology management and back-office support.

While these services are most helpful to smaller businesses, we likewise make them available to large companies.

Do I need an existing loyalty plan to work with REZY360?

Nope! REZY360 has a built-in loyalty management system that allows users to set accrual and redemption rules for rewards programs. We can even custom build new features. With REZY360, users can manage membership rules, engage members, upsell, and reward.

Even if you do have an existing rewards system, we can still work together to provide an incredible selection of wonderful content to your loyal customers.

What is REZY360?

REZY360 is an all-in-one, customizable community management solution. It has a number of essential tools that help businesses optimize their day-to-day office operations. For example, REZY360 has an iCRM with extensive customer database capabilities, accounting and reports, built-in content and an inventory builder.

Who can use REZY360?

The versatility of REZY360 is what sets us apart from other platforms. We have worked with banks, loyalty companies, constructions equipment providers, meal services, and hobbyists. REZY360’s built-in iCRM, inventory-management system and rewards and loyalty services are great ways to engage a customer base and provide motivating rewards they’ll never forget.

What locations do you service?

We are based in Palo Alto, California, USA (Silicon Valley) but we work with partners, customers, suppliers, and clients around the world. We embrace technology that lets us join meetings at all hours of the day and night. We have an international presence with projects live in different time zones already. No matter where you are, we can work together—and we can’t wait to do so.

Do you build websites?

Our team has the capability to design, develop, and integrate a website but the platform is so much more than a website-hosting tool. REZY360 is a full-service community-management solution that brings the operations of loyalty management to a central location. Our goal is to reduce the bouncing back and forth between logins and spreadsheets to centralize and streamline your business process.

What are your prices?

A lot of people want a quick view at our pricing structure—and we can provide that—but then as we work closer together in bringing a vision to reality, we often realize that their business requirements are a lot different than they had previously anticipated. With this in mind, if you have any question of our pricing, please contact us. We can walk you through the system and get a better idea of your full project and business requirements. From there we can share the appropriate pricing model.

What suppliers do you work with?

We work with a number of global suppliers from around the world to provide global content—including hotels, flights, GDS providers, activities, packages, car rentals, airport transfers, and more. Our inventory varies from country to country and may change without notice, but we will always provide great rates and global content. If you have a preferred partner you want integrated into REZY360, we would be more than happy to accommodate. Just reach out to someone from our team.

What is an API/XML integration?

To make it simple, an API/XML integration connects two software systems. For example, by developing an API integration with a hotel supplier, we are able to show hotel content through REZY360’s booking system. By being readily available for connectivity to most APIs or XMLs, we can connect preferred suppliers to our users.

I don’t quite see what I’m looking for, can you still help me figure out what I need?

Absolutely! REZY360 isn’t just a platform. We provide a global staff of ready-to-go developers who can analyze business requirements and implement unique software solutions. Our talented team has the experience and know-how to make your business dreams come true with custom applications.