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FAQS
What is MSaaS?
Managed Software as a Service. This means that we walk you through the process to provide much needed support in implementing software, managing operations, establishing protocols and more. We provide assistance in responding to RFPs and RFIs, building project specifications and more. Contact us as soon as possible to get started in launching your travel business dreams.
Do I need an existing loyalty plan to work with REZY360?
Nope! REZY360 has a built-in loyalty management system that allows users to set accrual and redemption rules for rewards programs. We can even custom build new features. With REZY360, users can manage membership rules, engage members, upsell and reward.
What is REZY360?
REZY360 is an all-in-one, customizable travel management solution. It has a number of essential tools that help businesses in travel continue with their day-to-day office operations. REZY360 has essential travel business tools such as an iCRM built for travel, accounting and reports for travel businesses, built-in travel content and an inventory builder for packages, hotels, activities and more.
Who can use REZY360?
REZY360 is for any business with an aspect of travel including financial institutions such as banks or credit unions, insurance companies, travel agencies, destination management companies, tour operators, hoteliers, activity providers, travel services, airport transfer companies and more. We provide corporate travel tools, custom software development and API integrations.
What is Travel Technology?
Travel technology is a wide term used for any technology specific to or used in the travel industry. For us, the primary form of travel technology would be the booking platforms and back-office systems used by travel companies (including travel agents, tour operators, travel service providers, travel rewards programs) around the world.
What locations do you service?
We are based in San Jose, California, USA (Silicon Valley) but we work with partners, customers, suppliers and clients around the world. We embrace technology in letting us join meetings, around the world at all hours of the day and night. We have an international presence with projects live in dozens of time zones already.
Do you build websites?
REZY360 does have the capability to design, develop and integrate a website but the platform is so much more than a website hosting tool. REZY360 is a full-service travel management solution that brings the operations of travel management to a central location. Our goal is to reduce the bouncing back and forth between logins and spreadsheets to centralize and streamline your business process.
Do you only work in the travel industry?
While REZY360 is native to travel, we work with a number of industries which often overlap with travel. We provide travel rewards to banks and loyalty companies, incentive travel management platforms to incentive and meetings (M.I.C.E.) industry professionals and corporate travel systems.
What are your prices?
A lot of people want a quick view at our pricing structure, and we can provide that, but then as we work closer together in bringing a vision to reality, we often realize that their business requirements are a lot different than they had previously anticipated. With this in mind if you have any question of our pricing, please contact us and we can walk you through the system and get a better idea of your full project and business requirements. From there we can share the appropriate pricing model.
What suppliers do you work with?
We work with a number of global suppliers from around the world to provide global travel content including hotels, flights, GDS providers, activities, packages, car rentals, airport transfers and more. Our inventory changes from country to country and may change without notice but we will always provide great rates and global content. If you have a preferred partner you want integrated into REZY360, we would be more than happy to accommodate. Just reach out to someone from our team.
What is an API/XML integration?
To make it simple, an API/XML integration connects two software systems. For example, by developing an API integration with a hotel supplier, we are able to show hotel content through REZY360’s booking system. By being readily available for connectivity to most APIs or XMLs, we can connect preferred suppliers to our users.