With experience in business development and services, we have delivered powerful results for companies with diverse needs.
We have worked extensively with telecommunication firms. One of the worlds’ largest telcos—operating in 17 countries across the world—had a problem. The company had issued approximately $300 million worth of reward points to its members. But the members weren’t able to redeem them anywhere!
The brand’s campaign was at a standstill.
Fortunately, they came to us and described the situation. We determined that our travel-rewards technology could serve their needs. By plugging the telco firm into our platform, customers were able to make use of their points. The project became a revenue driver and customer-retention tool—because, at last, our client could promote their loyalty program with confidence.
Ultimately, they were even able to charge customers commissions.
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A few years ago, one of the largest health insurance companies in South Africa faced a growing difficulty: their insured customers were filing a higher-than-usual number of claims. It wasn’t just a business problem; it was a human wellness problem. The claims represented not only debits on the balance sheet; they also represented sick people.
Their conundrum, though not easy to solve, was simple in its dimensions: how can we make our members healthier and decrease claims?
REZY360 stepped in with a strong, clear idea and the technology to facilitate it: offer rewards points for healthy activities and habits, such as:
Members heeded the incentives and adopted these practices in their daily lives. After a short time, claims went down and profits went up.
Just as importantly, the company’s customers were indisputably leading healthier lives.
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One of our airline clients faced a specific adversity: in one of its bigger markets, 65% of its customer base flew on tour-operator charter flights that departed late at night and landed in category-three terminals. The company needed to give passengers a reason to book more flights in this market.
REZY360 had a solution. We worked with the airline to educate customers. We also helped travel agencies serving this market integrate their services and tools with those of the airline.
In the process, we optimized the consumer experience.
Secondarily, when it came to the GDS (Global Distribution System), language was a barrier faced by this airline—particularly in the market where they sought growth. With our expertise in the technology of GDS, that obstacle was overcome. Sales shot up.
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Various travel agencies in South Africa lacked the proper tools to streamline their business operations. We worked with the GDS in that country to automate the entire travel industry, irrespective of business size or the niche market being served.
By delivering our world-class CRM system, we powered major revenue growth. The key was installing a modern, end-to-end system (including the back-end technology).
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